I recently bought two garmin vívofit JR 2 watches, the first one was set up correctly, but then the second one had some issues as I selected "pair new device" instead of adding a new child account.
Who knew there was a difference, but what happened next introduced me to a world of sync pain.
I eventually got 1 Garmin watch synced correctly. But the second watch had all sorts of issues.
The main problem that would occur is :
If I go into Device Settings is says : "There is no device set up for this child"
I press and hold the button to sync, then the watch displays the number (my number), and the app says sound (my number)
I click "yes"
It goes "Connecting"
But then it fails
"Kid Band Disconnected"
"It looks like the band disconnected. Make sure the band is in range and show the sync icon."
So now, I cannot set up the second Account.
Everything I do, when the phone tries to connect, it times out with that "Kid Band Disconnected" error.
So what did I try :
I found a way to hard reset the watch :
Hold the button, going to the Info (i) screen, hold for 10 seconds till the "nv rst" message appears.
A big triangle appears, and then the wifi looking icon appears with my number, and try to sync with the phone
This didn't work, same problem with the sync as it wouldn't connect and time out.
Next thing I tried was deleting the app, installing it again and trying it once more.
Still the same problem.
I was going to try to contact Garmin support, but it was after hours and I was about to pull my hair out until.....
On my phone, I went to Bluetooth.
Then looked for "Paired Devices"
I saw "vivofit jr. 2" listed there.
Click the setting icon.
click "Unpair"
Now I went back into the vivofit jr. app again, and now it finally connected.
So the solution to the problem with the Garmin vivofit Jr 2 not connecting /. syncing.
Just unpair the Bluetooth connection from your phone and try again.
Hopefully this helps somebody else out there, as this is a couple of hours I am never going to get back...
