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Tuesday, March 03, 2020

[SOLVED] Unable to connect to Synology Shared folders

Problem : Multiple Windows 10 machines can connect to the Synology shared folders, but one machine wouldn't.

I had 1 machine that couldn't connect to my Sunology NAS shared folders.

Under Windows File Explorer, then checking on "Network", I could see the synology but I couldn't connect to it.

I went down the following rabbit hole trying to find a solution

  • synology diskstation is not accessible you might not have permission "the network is not present or not started"
  • windows 10 unable to turn on file and printer sharing
  • windows 10 workstation error 1075 
  • windows 10 cannot connect to network drive
  • Cannot start the Computer Browser and Workstation services

This takes you down a bad google rabbit hole, with solutions on registry edit, downloading 3rd party tools, re-installing network drivers etc.. Heck some website "experts" just tell you to re-install windows.

Several hours later, you want to pull out your hair.

At the end of the day the solution is to do with SMB, and I didn't have the feature installed.

Solution :

To enable SMB2 on Windows 10, you need to press the Windows Key + S and start typing and click on Turn Windows features on or off. You can also search the same phrase in Start, Settings.

Now scroll down till you see :
[    ] SMB 1.0/CIFS File Sharing Support
[    ] SMB Direct

Select those two options, let windows install the files, and then reboot.
Thanks to : Your System Requires SMB2 or Higher Error on Windows 10




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